•“You”, “User”, “Customer” – refers to any individual or entity accessing or using our website or purchasing products from us.
•“We”, “Us”, “Our”, “Maysa Collections” – refers to Maysa Collections, its owners, partners, and authorized representatives.
•“Service Providers” – refers to independent third-party companies providing services such as shipping, payment processing, logistics, etc.

The Maysa Collections website is owned and operated by Maysa Collections, a
registered business established in Mumbai, India and operating under applicable
Indian laws.
Any reference to “our site” or “this website” refers to maysacollections.com.

By browsing, accessing, or using this website or by purchasing from us, you acknowledge that:
•You have read and understood these Terms.
•You agree to comply with all Terms, policies, and guidelines mentioned on our website.
•You are legally capable of entering into a binding agreement.
If you do not agree, you must discontinue use immediately.

To use our website or make a purchase:
•You must be 18 years or older, or using the website under the supervision of a parent/guardian.
•You must provide accurate and complete information when creating an account or placing an order.

•All product descriptions, colors, images, and specifications are provided for general information.
•Colors may vary slightly due to screen settings or lighting; such variations are not considered defects.
•Prices are subject to change without prior notice.
•We reserve the right to modify, discontinue, or update products at any time.

•Your order is considered confirmed only after successful payment and verification.
•We reserve the right to cancel or refuse any order due to:
oStock unavailability
oIncorrect pricing
oPayment failure
oFraudulent activity
•In such cases, refunds (if applicable) will be processed as per our Refund Policy.

•We ship Pan-India and internationally through trusted logistics partners.
•Shipping timelines may vary due to courier delays, customs clearance, or unforeseen factors.
•Delivery delays do not qualify for refunds or compensation.
Please refer to our Shipping Policy for complete details.

Our Return and Exchange rules are governed by the Maysa Collections Refund & Exchange Policy.
Key points:
•Sale/discounted items are not eligible for return or exchange.
•No exchanges will be accepted based on color or minor fabric variation.
•A complete parcel opening video is mandatory for reporting damage or defects.
•Returns/exchanges are accepted only if the item is unused, unwashed, with tags intact and in original packaging.
For more details, refer to the full Refund Policy page.

You agree not to:
•Misuse or attempt to disrupt the website.
•Use automated systems (bots, crawlers) to access data.
•Copy, distribute, or reproduce any content without permission.
•Provide false, misleading, or fraudulent information.

All website content—including images, photographs, text, graphics, logos, videos, product descriptions, and designs—is the exclusive property of Maysa Collections.
You are not allowed to:
• Copy
• Reproduce
• Modify
• Distribute
• Exploit
any content without written consent.

We may use third-party service providers for:
• Payment processing
• Shipping and logistics
• Marketing and analytics
We are not responsible for the actions, policies, or performance of these providers.

Maysa Collections shall not be liable for:
• Any damages caused by misuse of the website
• Delays in delivery due to third-party couriers
• Variations in product color or appearance
• Any loss arising from unauthorized use of your account
Your sole remedy is to discontinue use of the website.

You agree to indemnify and hold Maysa Collections harmless from any claims, damages, losses, liabilities, or expenses arising from:
• Your use of the website
• Violation of these Terms
• Misuse of any service or product

Your privacy is important to us. All information collected is handled as per our Privacy Policy.

Maysa Collections reserves the right to update or modify these Terms at any time without prior notice.
Continued use of the website constitutes acceptance of updated Terms.

These Terms are governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of Mumbai courts.

For support or queries, you can reach us at:
Maysa Collections Shop No. 3 & 4, Al-Aqsa CHS Ltd.,Building No. 18, Amrut Nagar, Jogeshwari (West), Mumbai – 400102, India
📞 +91 98678 35871 | +91 88798 45751
📧 maysacollections@gmail.com